Shipping & Return Policy

Free Collection:

For all fine art purchases, free collection is available from our Gallery designated pick-up locations in Sydney - New South Wales, Melbourne - Victoria and Auckland, New Zealand.

Shipping & Delivery Options:

Local delivery is available via three categories:
Local delivery under 5km – $100
Local delivery between 5km & 10km – $160
Local delivery within Sydney beyond 10km – $240

Please note Local Delivery may become unavailable due to unforeseen circumstances, or may have a limited schedule that does not align with yours. Should you purchase this delivery option we will contact you to arrange, and if there are any issues we can either refund the charge or put the funds toward your delivery alternative.

A flat rate is available for Australia wide metro postcodes and will be calculated at checkout. If a flat rate is unavailable for your location (for non-metro or international shipping), or you would like to request an alternate courier, or for combined shipping, please select request a quote at checkout and the Gallery will contact you for/with further information.

Shipping & Delivery Process:

All online orders will be processed within 48 hours (business days). Your order will then be dispatched on clearance of payment, unless the artwork is a part of a current exhibition (exhibition artworks will be dispatched after exhibition close). For an commissioned purchase, please note that orders are placed directly with the artists, so please allow 4 to 16 weeks for delivery from date of purchase, not counting any unforeseeable delays (sculptures or delays on materials). The average time for dispatch for all other artworks is approximately 5 business days, depending on the artists availability and payment arrangements.

For buyers within Australia, we dispatch via our quality select couriers. After processing, delivery will take between 5 – 10 business days Australia wide. If your order is urgent, please contact us for an expedited service.

For buyers outside Australia, international freight will take approximately 10 – 21 days, with possible variation depending on product, availability, destination and your local delivery services. Please note,

we will confirm your order and dispatch arrangement details by email: info@mccarthybrands.com or phone: +61 2 8358 2471